Privacy notice

This Privacy Notice explains how Domaciel (“Domaciel,” “we,” “us,” or “our”) handles information when you visit domaciel.com, submit a consultation inquiry, or communicate with us about our advisory services.

It applies to this website and our direct communications. It does not govern the websites, forms, or practices of laboratories, vendors, designers, contractors, or other third parties you may choose to engage.

We may collect the following categories of information:

• Information you provide. Your name, email address, telephone number, property city and ZIP code, relationship to the residence, areas of interest, anticipated timing, preferred contact method, and the details you include in your inquiry.
• Consultation communications. Information you provide in emails, calls, questionnaires, meetings, or follow-up materials after an inquiry.
• Basic technical information. Our hosting, security, and form-delivery providers may process information such as IP address, browser and device type, timestamps, requested pages, and security signals needed to deliver and protect the site.

Please do not submit medical records, financial account information, government identification numbers, laboratory reports, or other sensitive personal information through the public inquiry form. We will provide a more appropriate way to share relevant documents if they are needed later.

We use information reasonably necessary to:

• Review and respond to your inquiry;
• Understand whether and how our advisory services may be useful;
• Arrange and administer consultations and client communications;
• Maintain our records and improve our inquiry experience;
• Detect spam, misuse, fraud, or security issues; and
• Comply with legal obligations and protect our rights and the rights of others.

We do not use inquiry information to make automated decisions about you that produce legal or similarly significant effects.

The site and its infrastructure may use technologies that are necessary to deliver pages, remember essential preferences, prevent abuse, and maintain security. At launch, Domaciel does not use personal information for targeted or cross-context behavioral advertising.

If our use of analytics or optional cookies materially changes, we will update this notice and provide any choices required by applicable law.

We may disclose information in limited circumstances:

• Service providers. Providers supporting website hosting, email, form delivery, data storage, security, and spam prevention may process information for us under their own contractual and legal obligations.
• Legal and safety reasons. We may disclose information when reasonably necessary to comply with law, respond to valid legal process, prevent harm, investigate misuse, or protect rights and property.
• Business changes. Information may be transferred as part of a merger, financing, reorganization, acquisition, or sale of all or part of the business, subject to applicable law.

Domaciel does not sell personal information or share it for cross-context behavioral advertising.

We retain inquiry and communication information only for as long as reasonably necessary to respond, maintain appropriate business records, provide services you request, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary with the nature of the information and our relationship with you.

You may ask us to access, correct, or delete information you provided by emailing hello@domaciel.com. We may need to verify your identity and may retain information where permitted or required by law.

Depending on where you live and which privacy laws apply to Domaciel, you may have additional rights concerning your personal information. We will not discriminate against you for making a valid privacy request.

If you receive an optional marketing communication from us, you may opt out using the instructions in that message or by contacting us. Service-related communications about an active inquiry or engagement are not marketing messages.

We use reasonable administrative and technical measures appropriate to the information we handle. No website, transmission method, or storage system can be guaranteed completely secure, so please use care when deciding what to send electronically.

The site and Domaciel's services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children through the site. If you believe a child has submitted information, please contact us so we can review and, where appropriate, delete it.

We may revise this notice as our services, technology, or legal obligations change. The effective date above shows when it was last updated. Material changes will be presented in a reasonably visible way.

Questions or requests may be sent to hello@domaciel.com. Please write “Privacy” in the subject line.